Once the Step-up process begins, you will receive a confirmation email. Once the Step-Up option is unlocked, you will have 90 days from the original purchase date for your product to start the upgrade process through the EVGA website. You can unlock the Step-Up option for most EVGA 3 Year Warranty products so long as it meets the conditions listed below. What products qualify for the Step-Up program? The 90 Day Window does not guarantee that you will receive your Step-Up within 90 Days in fact, many new product launches may have an estimated wait time of several months. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Products purchased on or after this date may be eligible for the Step-Up program.ĮVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. The current cutoff for products purchased is to submit a request today. In the computer hardware world, 90 days can be a lifetime, but with an eligible purchase, once per purchase, you can upgrade your EVGA product by paying the difference between what you paid and the price on EVGA's website. The EVGA Step-Up program gives you the peace of mind to purchase your product now, knowing you can upgrade to the latest parts that come out within the first 90 days from your purchase. Unfortunately there are no exceptions outside the 90 day window.Ĭheck out our most asked questions about the EVGA Step Up Program. I'm outside 90 days from my purchase date, can you make an exception? Cards not on the list will not be available to Step-Up to. Watch for more details.Ĭan I Step-Up to something not on the Step-Up list?ĭue to limited quantities, only select cards are available via Step-Up. Unforeseen factors may push this out further. New series are generally added to the Step-Up list upon availability. When will Step-Up be available for the new series? Or call our US support number 24/7 on +1 88.Note: The EVGA Step Up Program is currently unavailable. For further assistance, email our Customer Support team at or phone +49.89.189.049-11, Monday to Friday, between the hours of 9:00 and 18:00 CET. Please visit for more information on the Step-Up ® Program, and our FAQ. Find out more about EVGA’s warranties here: If you do purchase Extended Warranty, then of course you can still use the promotion special to Step-Up ® within 180 days of your purchase. You can find out more about Extended Warranty here. You can opt to Step-Up ® within 180 days of the product purchase date, so for example, if you purchase on 01 December 2012, you can Step-Up ® anytime before ! This special 180-day Step-Up ® promotion is available to residents of EU and EEA countries, and Switzerland.ģThe price of the ‘upgrade product’ as shown on the EVGA EU online store is validated on the day the Step-Up ® request is received.ĤYou may still wish to purchase Extended Warranty to protect your product, should you choose to never use the Step-Up ® option. Promotion applicable on select EVGA products purchased between 16 October and 21 December 2012.ġCheck the full terms and conditions as only select models qualify for Step-Up ®, and only select models are available for upgrade options.ĢThis promotion is available 16 October to 21 December 2012, which means that product purchase must be within that timeframe. The EVGA Step-Up ® Program protects your investment.Great value – just pay the difference (plus shipping).Opportunity to easily upgrade to the latest products.100% peace of mind when purchasing a new product.To “gift wrap” this special promotion as we head towards the holiday season… we’ve made a pretty jaw-dropping exception to our standard terms – on this occasion there’s no need to purchase EVGA’s Extended Warranty to qualify for Step-Up ®! 4 What are the benefits of the EVGA Step-Up ® Program? Just make up the difference between what you paid for the original product, and the price of the ‘upgrade product’ 3 as shown on EVGA’s online store (plus shipping both ways). If you choose to, you can trade in your newly purchased EVGA product and upgrade to a select, greater performing graphics card or motherboard 2. We’re doubling our Step-Up ® Program to 180 days 1.so you can trade in and Step-Up ® If you purchase an EVGA graphics card 1 or motherboard 1 in the lead up to Christmas, then we’ve some unbelievable news for you.
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